top of page

Refund & Return Policy

Refund & Return Policy

We accept return and refund requests within 3 days of delivery.

Eligibility for Return

To qualify for a return or refund:

- The item must be unused and in its original condition.
- The customer must provide clear photo and video proof showing the issue with the product.
- Requests submitted after 3 days from the delivery date will not be accepted.

Non-Eligible Returns

Returns or refunds will not be approved for:

- Damage caused by misuse or mishandling.
- Normal wear and tear.
- Requests without sufficient photo and video evidence.

Refund Process

- Once the proof is reviewed and approved, the refund will be processed within 3–7 business days.
- Refunds will be issued through the original payment method unless otherwise agreed.

How to Request a Return

Please contact our support team within 3 days of receiving your order and provide:

1. Order number
2. Photos of the product
3. An unedited video showing the issue

We reserve the right to reject claims that do not meet the above requirements.

bottom of page