Refund & Return Policy
Refund & Return Policy
We accept return and refund requests within 3 days of delivery.
Eligibility for Return
To qualify for a return or refund:
- The item must be unused and in its original condition.
- The customer must provide clear photo and video proof showing the issue with the product.
- Requests submitted after 3 days from the delivery date will not be accepted.
Non-Eligible Returns
Returns or refunds will not be approved for:
- Damage caused by misuse or mishandling.
- Normal wear and tear.
- Requests without sufficient photo and video evidence.
Refund Process
- Once the proof is reviewed and approved, the refund will be processed within 3–7 business days.
- Refunds will be issued through the original payment method unless otherwise agreed.
How to Request a Return
Please contact our support team within 3 days of receiving your order and provide:
1. Order number
2. Photos of the product
3. An unedited video showing the issue
We reserve the right to reject claims that do not meet the above requirements.
